Frequently Asked Questions
Prior to Placing Your Order:
Are your prices competitive?
What brand name treatments do you offer?
Do you offer free samples?
Do you offer catalogs or brochures?
Will I be charged sales tax?
Are there additional shipping fees?
Do you ship to Alaska, Hawaii, or other countries?
How long before I receive my order?
When Placing Your Order:
Can you tell me how to measure my windows?
What do you mean by inside or outside mount?
Is there a minimum window depth for an inside mount?
What does the term color coordinated mean?
What installation hardware comes with my order?
Do screws or fasteners come with my order?
Are my online transactions secure on your website?
Will my credit card be charged when I place my order?
Will you sell or give away my personal information?
Will I receive an order confirmation?
Installation Services:
Do you recommend any blind installation companies?
What if I’m using a local blinds installer?
Replacement Parts:
Do you offer parts for items I purchased elsewhere?